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EXPERT SYSTEMS TECHNOLOGY / MANAGED WEB SERVICES

Your web presence,
continuously operated.

We design, develop, host, manage, maintain, monitor and secure your web environment as an ongoing technical service.

01 / SERVICE OPTIONS

Choose what your project
needs to do.

Start with a managed website, add connected platform features, or scope a business-critical application. We will help confirm the right fit.

01 / WEBSITE

Managed Website

Company, marketing and information websites.

A professional web presence developed, hosted, monitored, maintained and improved as an ongoing service.

Indicative N$1,200–N$5,000+ monthly

02 / PLATFORM

Managed Web Platform

Portals, booking, dashboards, APIs and database-backed functionality.

A scoped platform engagement for organisations that need authenticated workflows and connected services.

Scoped Monthly Engagement

03 / APPLICATION

Managed Application

Business-critical portals, SaaS products and operational systems.

A custom engagement for complex systems that need dependable technical ownership and ongoing support.

Custom Monthly Engagement — Consultation Required

02 / WHAT MANAGED MEANS

Delivery is a milestone.
Operation is the service.

A once-off website project can end at handover.

Managed Web Services means responsibility continues after launch. We remain responsible for the agreed technical operation of your website: keeping it deployed, available, monitored, maintained and improved within the defined service scope.

The exact responsibilities, service levels and change boundaries are confirmed in your selected package, contract and scoped engagement.

Once-off project
Build Deliver Handover
Managed service
Build Deploy Operate Monitor Maintain Improve

MANAGED RESPONSIBILITY

Responsibility continues across the life of the website.

Select a stage to see what ongoing technical responsibility means throughout a managed web engagement.

01

Build

WHAT THIS MEANS

We turn the agreed requirements into a production-ready website designed to be deployed, operated, maintained and changed predictably after launch.

RESPONSIBILITIES

  • Requirements and information architecture
  • Engineering and integration
  • Testing and production readiness

03 / WHAT EACH SERVICE COVERS

Compare the typical scope.

Use this guide to compare what is normally included. Your final proposal will confirm the exact responsibilities for your project.

ResponsibilityWebsitePlatformApplication
Design / developmentIncludedIncludedCustom
HostingIncludedIncludedCustom
SSL / DNSIncludedIncludedAs Required
Uptime monitoringIncludedIncludedCustom
MaintenanceIncludedIncludedCustom
Content changesLimitedLimitedNot Typical
APIsNot TypicalAs RequiredCustom
AuthenticationNot TypicalAs RequiredCustom
DatabaseNot TypicalAs RequiredCustom
IntegrationsLimitedAs RequiredCustom
TelemetryLimitedIncludedCustom
Production infrastructureIncludedIncludedCustom
Release managementIncludedIncludedCustom
Backup / restoreAs RequiredAs RequiredCustom
Capacity planningNot TypicalAs RequiredCustom
Incident operationsLimitedAs RequiredCustom

Final responsibility follows the contract and scoped engagement.

04 / HOW IT WORKS

A clear path from the first conversation to ongoing operation.

Every project is scoped differently. These phases show how we establish the right service, agree responsibility and remain involved after launch.

  1. 01

    Understand the need

    We start with your goals, visitors, content, existing systems and practical constraints.

    OutcomeA shared view of the work that matters.

  2. 02

    Define the service

    Together, we confirm the right service level, delivery scope, responsibilities and decision points.

    OutcomeA documented proposal and delivery path.

  3. 03

    Build and launch

    We design, build, configure and validate the service for production before the website goes live.

    OutcomeA launch-ready service with clear ownership.

  4. 04

    Operate and improve

    After launch, we carry the agreed technical responsibility for monitoring, maintenance and planned improvements.

    OutcomeA website that continues to be cared for.

One accountable team across the decisions that shape the website, its launch and its agreed ongoing operation.

05 / MONTHLY SERVICE

A monthly service shaped
around your project.

Your monthly price depends on the functionality, content, integrations, users, infrastructure and support your project needs.

Published ranges help with early planning. We confirm the final price after evaluating your scope.

06 / FAQ

Before you choose.

07 / HELP ME CHOOSE

PREFER TO TALK?

Ask our team to call you.

Leave your details and, if useful, add an optional project brief. A team member will review the request and call you back.

STEP 01

How can we reach you?